NMH became aware of a data security incident in Jan. 31 following a cyber-attack. At this time, NMH said they are not aware of any misuse of patient information.
NACOGDOCHES, Texas — A security breach may have disclosed medical information of patients with Nacogdoches Memorial Hospital (NMH).
According to NMH, the system became aware of a data security incident in Jan. 31 following a cyber-attack, in which an unauthorized party compromised NMH’s computer network and information systems. Potentially affected patients have been notified via letter to inform them on steps they can take to protect themselves.
NMH said upon discovery, they notified law enforcement and initiated an incident response plan and commended an investigation. The investigation determined an unauthorized party may have had access to patient information, including the following data:
- Patient’s name
- Address
- Phone number
- Email address
- Social security number
- Date of birth
- Medical record number
- Medical account number
- Health plan beneficiary number
- Possible photograph image, if taken.
NMH officials say they have reinforced and enhanced their security network since the cyber-attack, and have completed their investigation to determine the extent of unauthorized activity within NMH’s computer network.
At this time, NMH said they are not aware of any misuse of patient information as a result of the incident.
“NMH takes the security of all information in its systems very seriously and wants to assure its patients that it has taken steps to prevent a similar event from occurring in the future,” the NMH system released in a statement. “This includes implementation of remediation measures to prevent recurrence, to strengthen NMH’s network security, enhancing NMH’s cyber preparedness through additional awareness training, and updating NMH’s procedures.”
NMH has established a toll-free number and email to answer questions about the incident and related concerns by calling 888.460.3229, Monday through Friday from 8:00 a.m. to 5:00 p.m., or emailing them at nchdhipaa@nachd.org. More information and recommendations for protecting personal information can be found on the NMH website.
We sincerely regret any concern or inconvenience that this matter may cause its patients and remain dedicated to protecting patient’s personal information,” NMHS said in a statement.
