Update:
Virginia Tech has pushed all finals that were supposed to be held on Friday until Sunday
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Virginia Tech recognizes the significant impact the Canvas outage is having on students and faculty. At this time, the time to resolution of this outage is unknown.
Due to the impact this outage will have on students’ ability to prepare for final exams, finals scheduled on Friday, May 8, will be rescheduled for Sunday, May 10. All Friday exams will be held at the same times and locations as originally scheduled, but will be moved to Sunday.
We know that this change will create challenges for many in our community. As you are able, we ask for your understanding and flexibility in this situation. However, if you have any of the following challenges, please reach out to the indicated person.
For religious accommodations, please reach out to your faculty member to reschedule.
For undergraduate students, if this change causes you to have three or more exams in 24 hours, please contact the academic dean of your college. Visit this website for a list of academic deans.
If you have an assignment due Thursday (today) or Friday that is dependent on Canvas, please reach out to your faculty member.
For on-campus students, please note that if the change to the exam schedule impacts your move-out time, you can still move out 24 hours after your last exam, including any rescheduled exams.
Virginia Tech continues to work to resolve this situation. All future updates will be posted on this page, and technical information will be posted at the 4Help Status page.
Virginia Tech
The outage has also affected multiple Colleges and local school systems in our area, including Bedford County Public Schools, Virginia Western Community College and UVA.
Original:
Virginia Tech and Liberty University both released statements Thursday regarding a recent Canvas outage that is affecting multiple universities.
The outages come as universities are wrapping up for the year. Virginia Tech issued the following statement on its website:
Similar to other colleges and universities across the nation, Canvas is down and unavailable at Virginia Tech. The Division of Information Technology and Technology-enhanced Learning and Online Strategies are working with the vendor, Instructure, to identify and resolve the problem.
We are aware of the impact on final exams and other end-of semester activities. Additional guidance will be shared soon via email and posted on the university status page.
Technical updates on the Canvas outage are being shared on the 4Help Status page.
Virginia Tech
Liberty University also issued the following statement:
LU Public Service Notification: Liberty University is aware of an ongoing situation with Canvas affecting Liberty and many other schools. Internal Teams are in active communication with the vendor about the issue.
We understand the impact this disruption is having and want to reassure you that appropriate class extensions will be provided. We will share more specific guidance as soon as we have clarity on the duration of the outage.
If you encounter a prompt within Canvas asking you to re-enter your Liberty username or password, we highly recommend that you do not provide that information.
Liberty University
This is a developing story, and 10 News will continue to update as we continue to get more information.
